Natur Cymru
- This Guarantee is offered by all banks and building societies
that accept instructions to pay Direct Debits.
- If there are any changes to the amount, date or frequency of
your Direct Debit Natur Cymru Ltd will notify you 10 working days
in advance of your account being debited or as otherwise agreed. If
you request Natur Cymru Ltd to collect a payment, confirmation of
the amount and date will be given to you at the time of the
request.
- If an error is made in the payment of your Direct Debit, by
Natur Cymru Ltd or your bank or building society, you are entitled
to a full and immediate refund of the amount paid from your bank or
building society
- If you receive a refund you are not entitled to, you must pay
it back when Natur Cymru Ltd asks you to.
- You can cancel a Direct Debit at any time by simply contacting
your bank or building society. Written confirmation may be
required. Please also notify us.